Shuttle Pallet Racking for food Industrial Storage in Chile

Last Year we designed and installed a small capability racking system for our customers in Chile. The project was finally completed successfully, and now the system has worked for our custom warehouse storage perfectly in a few times.

Industry & Goods Category: Food
Storage Capacity: 294 pallets
Area: 163 square meters
Equipment: 2 shuttles, 2 spare batteries, 1 charging cabinet
Meet customer’s needs
The first quotation for this project was made in March 2019, and the customer chose a gravity rack system solution. Due to the complex storage environment and the products, our solution was modified 11 times. After 7 months, some problems still arose and the client wanted to redesign the project from a gravity rack system to a shuttle racking system, so we redesigned it. The project has a long-time span, which is a great test of the communication ability and psychological quality of the salesman, and also puts forward a very high requirement for the design ability of the technical personnel. But we finally succeeded in meeting the customer’s warehousing requirements and provided the best possible design.

Services we provided:
1. Scheme design: We provided up to 11 modifications to the scheme, culminating in a redesign of the gravity racking system to a shuttle racking system.
2. Installation instruction: In order to facilitate the customer to carry out the installation work, the technician provided a large number of detailed installation drawings. We also issued test manuals in both Chinese and English for shuttle testing; And provide detailed shuttle motor replacement steps, effectively solving all the problems encountered by customers in the field.
3. Rack usage instruction: In addition to the product manual, we also use online communication to teach customers how to use the rack properly.
4. After-sales service: After 7 months, we still provided midway design change and re-installation service.
We have a lot of experience in industrial warehouse racking system design and manufacture, if you want to increase your warehouse storage ability or build a new bigger storage warehouse, you can contact us and we can help you as soon as possible.